Casino / Slots
From RTP to rollover, wager requirements to wallet verification — this glossary covers the language you encounter across our lobby, account pages, and payment routes, so you know exactly what each term means before you act.
Reading a game screen or a payment notice is faster when the vocabulary is familiar. When you know what volatility signals about a slot's payout pattern, or what rollover means on a information notice, you can make a quicker, calmer decision.
RTP, volatility, paylines, and multipliers appear directly on game info screens inside the lobby. Open any slot from PG Soft or Pragmatic Play, tap the info icon, and these figures are shown where the provider has chosen to expose them.
Asian handicap, over/under, and decimal odds appear on the sportsbook side of the platform — most visibly on cricket markets including BPL and international fixtures. Each market label links to a definition in the match-view help panel.
Terms like e-wallet, Bank Transfer, KYC, and account balance appear in your signed-in account area under the Wallet and Verification tabs. Rocket and Upay transactions use the same labels you see in those wallet apps.
Rollover, turnover, and minimum odds are the three conditions most commonly attached to a promotional credit. The exact figures for any active credit are shown in the information notice inside your account, not here — check that notice for the live terms.
These are the terms that appear most often across slot, table, and live casino screens. Each definition is written in plain language.
RTP stands for Return to Player — a percentage that describes how much a game pays back over a large number of rounds. A 96% RTP means the game is designed to return 96 units for every 100 wagered, over time.
House edge is the mathematical advantage the platform holds on any game. It is the mirror of RTP carries a 4% house edge.
Volatility describes the risk pattern of a slot. High-volatility games pay out less often but in larger amounts when they do hit. Low-volatility games pay smaller amounts more frequently. The volatility level is usually shown on the game info screen where the provider has made it visible.
A wager or turnover requirement is the total bet amount you must place before a promotional credit becomes withdrawable. If a credit carries a 10x turnover, you need to place bets totalling ten times that credit amount. The exact figure always appears in the information notice in your account.
A jackpot is the highest prize available in a slot or table game, usually triggered by a specific symbol combination or feature round. Some jackpots have a fixed cap; others accumulate across rounds. The prize structure for any game is shown on its own info screen inside the lobby.
A live dealer game streams a real human dealer running a table — baccarat, roulette, blackjack — from a studio, broadcast directly to your screen.
These terms appear in the sportsbook, your wallet, and account verification screens. Knowing them prevents delays when you deposit via Rocket or submit your identity documents.
Asian handicap is a betting format used on football and cricket markets that removes the draw outcome and gives one side a head-start in goals or runs.
Over/under is a market where you predict whether a measured value — total runs in a cricket innings, total goals in a match — will finish above or below a line the sportsbook sets. You are not picking a winner, just whether the combined total crosses that number.
Rollover is the total amount you must wager before withdrawing a credited amount. It works the same as turnover. The rollover multiplier and the qualifying games or markets are always listed in the information notice inside your signed-in account — not assumed from elsewhere.
An e-wallet is a digital payment account used to move money to and from your platform wallet. Rocket and Upay are the e-wallets supported here.
KYC stands for Know Your Customer — the identity verification process that confirms who holds the account. It typically involves submitting a national ID or similar document. On this platform, the KYC steps and required documents are listed in the Verification section of your account. Completing it unlocks full withdrawal access.
Account limits are controls you set on your own play — such as capping how much you deposit or how long a session runs. The available controls and how to set them are shown in your account settings. Using these tools keeps your activity within the boundaries you choose.
Seeing multiple terms come together on one screen is where the definitions above become useful. When you open a slot from the lobby — say a title from PG Soft — the game info panel might show both RTP and volatility side by side.
Both figures appear on the game info screen for slots from PG Soft and Pragmatic Play where the provider exposes them. Read both: RTP sets the long-run return direction; volatility tells you how bumpy the short run is likely to be.
On an international cricket fixture in the sportsbook, the Asian handicap line is shown next to the team names. The number beside each team is the head-start applied before settlement — a positive figure means that team starts behind.
When a promotional credit appears in your account, the rollover figure sits directly in the information detail screen. Check it before placing — the notice also states which game categories count toward clearing it.
Your Wallet tab shows KYC status next to the withdrawal button. If verification is pending, the tab links directly to the document submission screen. Completing it first means your Rocket withdrawal is not held at the processing stage.
If a term appears in your account or on a game screen and it is not covered here, our support routes below are the fastest way to get a plain-language explanation.
Open the chat icon from any page while signed in. Type the term or describe where you saw it, and the support team will explain it in the context of your specific account or game screen.
Send a message through the Contact page with the term or feature you need explained. Include a screenshot if you can — it speeds up the reply. The contact address is published on the Contact Us page.
Your signed-in account includes a Help or FAQ section accessible from the main menu. It covers wallet steps, KYC document requirements, and information condition explanations specific to your account status.
These answers cover how to act on the terms above — not just what they mean, but where to find the relevant screen or step on the platform.
Open the slot in the lobby and tap the information or help icon — usually a small 'i' symbol on the game screen. Where the provider has chosen to publish RTP, it appears there. Not all titles expose this figure; if it is absent, the provider has not made it available.
Sign in and go to your account page, then open the Verification or Profile section. Your document submission status is shown there, along with any steps still outstanding. Completing all steps removes the withdrawal hold that applies to unverified accounts.
Go to the Information or Bonus section inside your signed-in account. The active information detail screen shows how much of the rollover requirement you have completed and how much remains. The qualifying bet types are also listed on that screen.
Open the Wallet tab after signing in and select Deposit, then choose Rocket from the available methods. Follow the fields and limits shown on that screen — the steps match the standard Rocket transfer flow you already use in the app.
The number is the run or wicket adjustment applied to the match result before your bet is settled. A team listed at minus 20 runs needs to win by more than 20 for that side of the handicap to win. The bet slip shows the adjusted settlement condition before you confirm.
Yes. Open your account settings and look for the responsible-play or account controls section. The available limit types and how to apply them are described on that screen. Changes to limits may take effect immediately or after a cooling period, as stated on the settings page.